Summit Grains and Saddlery is committed to responsible privacy practices, to complying with the Information Privacy Principles contained in the Privacy Act 1993 and all other applicable legislation governing privacy.

Our respect for our customers privacy is paramount. We have policies and procedures to ensure that all personal information is handled in accordance with the Information Privacy Principles.

 

What does this privacy policy cover

This policy applies to Summit Grains and Saddlery.

It also applies to personal information collected by us through other means including but not limited to competitions, emails, telephone calls and face to face meetings.

In this policy “Summit” or refers to Summit Grains and Saddlery.

 

Updates to this policy

Summit Grains and Saddlery may update this policy from time to time, we encourage you to revisit this page periodically.

Personal information

Summit Grains and Saddlery may collect personal information about you such as your name, address, phone number, email address and if you make a purchase, your payment details.

Summit Grains and Saddlery generally collects this information from you however we may use publicly available information to update your details.

By providing Summit Grains and Saddlery with your personal information, you accept this privacy policy and authorise Summit Grains and Saddlery to collect, store and process your information in the ways outlined in this policy.

 

Uses

We use personal information provided to us for the purposes for which it is provided, and for related purposes relevant to Summit Grains and Saddlery's activities. These purposes include:

1. Processing purchases.
2. Communicating with you to keep you informed of Summit Grains and Saddlery's activities, and to answer questions that you may have about Summit Grains and Saddlery or any products we may sell.
3. Improving our website.
4. Conducting customer research (so that we can better understand our customers and what products they want or improvements to how we supply products and services).

We do not, and we will never, sell or rent your personal information to any entity.

To better reach people interested in Summit Grains and Saddlery on social media platforms, we may also share anonymised (or ‘hashed’) versions of your data with partners such as social media providers.

This is described further below.

If you sign up to one of our mailing lists, we will email you updates about the actions you take on this website, and about other Summit Grains and Saddlery offers and or sales. If at any time you would like to unsubscribe from our email list, you can do so by clicking the “unsubscribe” link which appears at the bottom of all emails we send via our lists.

We maintain some records of individuals who contact us for further information or for help in case we need to contact them later or provide further information to them in the future. However, we do not provide this information to anyone else (other than for storage purposes as discussed below) unless you give us your permission, and we do not use this information for other purposes.

We may share your personal information to companies or contractors that perform services for us. We require these companies and contractors to protect the information in the same manner as Summit Grains and Saddlery, these service companies cannot use your information for any other purpose than the reason you provided it to Summit Grains and Saddlery.

 

Choices

You may access personal information that we hold about you, you can ask us to correct any errors or delete the information we have about you

You may opt-out of any further contact from us

To protect your privacy and the privacy of others, we may verify that you are who you say you are before we can give you access to your information or make changes to your information.

 

Social network, targeted advertising and web-analytics

We show social networking sharing buttons and widgets from social media services such as Facebook, and Instagram on our website to enable you to easily share Summit Grains and Saddlery products and services with friends. These social networking sharing buttons and widgets come from web servers which may track your behaviour on our website and may combine this with other information about you originating from other websites.

We also use Facebook and Google remarketing codes to log when users of those services view our web pages. This allows us to provide targeted advertising. Summit Grains and Saddlery does not disclose your personal information to access these services. The services are instead based on information collected by Facebook and Google. However, if you do not wish to receive this type of advertising from us in the future you can opt out using the Website Custom Audiences opt-out page for Facebook and Ad Settings for Google.

We also gather information automatically about visits to our website to help us maintain and improve its design, and to evaluate traffic statistics, such as the times of day and days of week at which we see peak traffic, and to assess the relative popularity of different areas of the site. We use Google Analytics to gather this data and analyze it. Google Analytics collects information about the date and time in which our web site was accessed, and may also track a visitor’s movement within the site, but does not collect personal information about the visitor. You can install the “Google Analytics Opt-out Browser Add-on” to prevent information about your visits to our website being sent to Google Analytics. Our web statistics software (Google Analytics) collects information about the date and time in which our web site was accessed, and we may also track a user’s movement within the site. We use this data to improve our website performance.

 

Cookies

A cookie is an element of data that our site can send to your browser, which may then be stored on your hard drive. Our web site uses cookies to customise certain options and to make it easier for registered users to comment and complete online action forms without re-entering data, and to improve the experience of regular visitors. You may set your web browser to notify you when you receive a cookie, or to disable cookies altogether.

 

How to contact us

Summit Grains & Saddlery

16 Oliver Street
Cambridge 3434
New Zealand

Phone: 07 827 6091